Privacy Policy for SoulSmoke™ Incense
Effective Date: September 1, 2024
Last Updated: September 1, 2025
We Keep It Simple
What We Collect
- Name, email, shipping address (to fulfill orders)
- Payment information (processed securely through Stripe/PayPal – we don’t store card details)
- Optional: Account information if you create one
How We Use It
- Process and ship your orders
- Send order confirmations and shipping updates
- Contact you about your order if needed
- If you opt-in: send occasional updates about new blends
What We Don’t Do
- Sell your information to anyone
- Share your data with third parties (except payment processors and shipping carriers)
- Send spam
How We Protect It
- SSL encryption on all pages
- Secure payment processing (we never see your full card number)
- Regular security updates
How Long We Keep It
- Order information: 7 years (for tax/legal requirements)
- Account info: Until you request deletion
- Email list: Until you unsubscribe
Analytics
- We use basic analytics to understand site traffic (Google Analytics or similar)
- This helps us improve the site but doesn’t identify you personally
Age Requirement
- You must be 18+ to purchase (or have parental consent)
Location-Specific Rights
- California residents: Additional rights under CCPA
- EU residents: Additional rights under GDPR
Cookies We use essential cookies to make the shopping cart work. That’s it.
Your Rights
- Request a copy of your data
- Request deletion of your account
- Opt out of marketing emails
- Contact us with any privacy concerns
Contact Questions? Email support@soulsmokeincense.com
Updates We’ll notify you by email if this policy changes significantly.